We found 1 issuecosting you truston isothis.shop.
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How the composite score works
The overall score is a weighted average of the categories: Getting the product 40%, Trust before buying 20%, Mobile 15%, Speed 15%, and Polish and audit 10%. It is never more than 10 points above the Getting the product score, because a product a visitor cannot get cannot score well on anything else, and never more than 25 points above the weakest category, so one badly broken area is not averaged away. Any issue in the main list caps it at 89, so a score above 90 means nothing worth fixing was found.
Each category starts at 100 and stays there when nothing was found in it, whether or not the inspection got that far. Each distinct verified finding deducts 60 points for a serious problem on the path from arriving to paying, 40 for another serious problem, 30, 15 or 8 by high, medium or low severity otherwise, and 4 for an audit finding. Each additional finding below the list takes 2 more points off the overall score, up to 10. Scores stop at zero and round to whole numbers. The formula is fixed and versioned, so the same saved evidence always receives the same score.
FAQ and Terms disagree on whether sellers pay fees
Customers have to decide which of your promises to trust.
The FAQ on /faq states "None. No listing fees, no monthly plans, no commissions. Sellers keep 100% of their asking price." and "ISO charges a service fee to buyers only. Sellers pay nothing." The Terms on /terms state "we may charge sellers a platform fee on completed sales, disclosed before they accept". Both passages describe seller fees on completed sales, and they cannot both hold, so one of the two pages misstates the fee policy sellers are asked to agree to.
Try it: Open /faq and read the seller fees answer, then open /terms and search for "platform fee".
Teal link and footer wordmark fail contrast
The "View all" link in the Recent ISOs rail on / uses #0fb5a6 on #fbfcfd at 14px, a contrast ratio of 2.49:1 where WCAG 2 AA requires 4.5:1. The footer wordmark span in .footer-logo uses the same teal on #ffffff at 28px and measures 2.56:1 against a 3:1 requirement for large text. Low vision users will struggle to read these links and labels.
Sidebar navigation links have no accessible name
The icon-only links in the left sidebar on / expose no accessible name. The same failure is reported on /how-it-works, /faq, /support and /terms, so it comes from the shared sidebar. Screen reader and keyboard users reach these links with nothing announced but the destination URL.
The SMS terms bullet says "IsoThis" instead of ISO
On /terms, the first bullet under "Text-message notifications (SMS program terms)" opens with "IsoThis notifications alert you when a buyer wants an item you sell". The brand name renders as "IsoThis", a concatenation of the "Iso" token and the following word, while the rest of the project uses the "ISO" wordmark. The remainder of the sentence reads correctly, so the defect is confined to the brand string at the start of the bullet. A second load of the same route did not show the string, so the copy may vary by render path.
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